Technical Support

John Hill is the Technical Services Manager for Metropolitan Flooring in the USA. With an extensive background in the flooring industry, John holds certifications from several prestigious organizations, including the National Wood Flooring Association (NWFA), the North American Laminate Association (NALFA), and Inspector Training Services (ITS) specializing in vinyl. His expertise and commitment to excellence ensure that Metropolitan Flooring consistently delivers top-notch products and services to its customers.

Mike began his career in the flooring industry in 1975 as an installer for the family flooring store in both residential and commercial markets. After ten years, Mike started his own company specializing in commercial flooring product installation with a heavy focus on flooring removal and substrate restoration, including the installation of VCT, luxury vinyl, and commercial sheet vinyl, as well as coved and welded flooring. In 2005, Mike moved to the flooring manufacturing and distributing side of the flooring industry and began working with Metropolitan in 2011. Mike supplies technical services and installation training and support for all products, including commercial products. He also assists with new and improved flooring products, adhesives, and acoustic products development and testing.

Mike is a Union Certified Floor Layer with over 18 years of flooring installation experience. He worked as a Union Installer for four years, then started his own business where he has been honing his craft ever since. Mike is an expert floor leveler and glue-down technician with an eye for detail. His work in high-end residential settings has kept his skill set very high. Contractors would ask for Mike specifically on their job sites as he is very thorough and hardworking. He has completed many commercial jobs, including a few tower projects with Metropolitan flooring products. Mike has completed his Hard Surface Inspector certificate with the IFCII, NALFA certificate and is a NWFA Certified Installer and Inspector.

Mike has over 25 years of experience in the flooring industry. He has worked for one of the major flooring manufacturers in Canada and also worked with one of the largest low-rise and high-rise new home installation companies in Ontario. During that time Mike has acquired experience manufacturing, installing, troubleshooting, and problem solving for all kinds of different scenarios. Along his career, Mike has attended the NWFA Sand and Finish and Installation courses and earned his NWFA (National Wood Flooring Association) Certified Wood Flooring Inspector certificate. Mike is also a NALFA (North American Laminate Flooring Association) Certified Laminate Inspector.